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Customer Service


Our commitment is to provide you with an exceptional and educational shopping experience that is easy, informative and stress free. Please use the form below and type your comment, question or suggestion and click the "Submit" button when finished. Every effort will be made to respond within one business day.

Toll Free: (855) 877-8220 (North America only)
International: 1-678-653-8532
Local: (941) 214-8601

Office Hours: Monday - Thursday; 9:30am - 5:00pm
Friday; 9:30am - 3:00pm


Mail Check Orders To:

Ancient Elements, Inc

Attn: Accounts Payable

2800 Placida Road

Suite 104

Englewood, FL 34224

Mail Returns To:

Ancient Elements, Inc

Attn: Shipping - Returns

2800 Placida Road

Suite 105

Englewood, FL 34224



SHIPPING ISSUES: For shipping questions on an order that was mailed or received, please contact help@ancient5.com.

RETURNS: Please use the form below and type your comment or question and click the "Submit" button when finished. When requesting a return, please include the invoice number along with the reason why you are returning. Please view our return policy before email us.

*Check your Junk/Spam folder - if you have already ordered or emailed and have not received a reply









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